Terms & Conditions

Below, you will find the standard terms and conditions of Gladstone Media Limited (hereafter referred to as ‘the Printer’).
1. PRICE VARIATION – Quotations are based on the current costs of production and materials and are subject to amendment by the Printer on or at any time after acceptance to meet any rise or fall in such costs.
2. VALUE ADDED TAX – The Printer shall be entitled to charge the amount of Value Added Tax currently payable whether or not included on the estimate or invoice.
3. PRELIMINARY WORK – If you request that we carry out some form of preliminary work before agreeing to place a firm order, all work carried out at your request, whether experimentally or otherwise, shall be charged at our normal rates.
4. PROOFS – Our standard procedure is not to supply proofs although, if required, a rendered PDF proof can be emailed for approval prior to print. This must be agreed before placing your order and extra time should be factored into your schedule to allow for the processing and proofing stages. The Printer shall incur no liability for any errors or omissions not corrected by the customer in proofs so submitted. Customer’s alterations and additional proofs necessitated thereby shall be charged extra.
5. COLOUR PROOFS – Due to differences in equipment, paper, inks and other conditions between colour proofing and production runs, a reasonable variation in colour between colour proofs and the completed job will be deemed acceptable unless otherwise agreed.
6. ELECTRONIC FILES – It is the customer’s responsibility to maintain a copy of any original electronic file. The Printer shall not be responsible for checking the accuracy of supplied input from an electronic file unless otherwise agreed.
7. INSOLVENCY – Without prejudice to other remedies, if the customer becomes insolvent (namely, being a company is deemed to be unable to pay its debts or has a winding up petition issued against it or has a receiver, administrator or administrative receiver appointed to it or, being a person commits an act of bankruptcy or has a bankruptcy petition issued against him) the Printer shall have the right not to proceed further with the contract or any other work for the customer and be entitled to charge for work already carried out (whether completed or not) and materials purchased for the customer, such charge to be an immediate debt due to the Printer. Any unpaid invoices shall become immediately due for payment.
8. OWNERSHIP AND RISK – The risk in all goods delivered in connection with the work shall pass to the customer on delivery. Goods supplied by the Printer shall remain the Printer’s property until the customer has paid for them and discharged all other debts owing to the Printer. If the customer becomes insolvent (as set out in clause 7) and the goods have not been paid for in full the Printer may take the goods back and, if necessary, enter the customer’s premises to do so, or to inspect the goods. If the customer shall sell the goods before they have been paid for in full he shall hold the proceeds of sale on trust for the Printer in a separate account until any sum owing to the Printer has been discharged from such proceeds.
9. DELIVERY AND PAYMENT – Delivery of work shall be accepted when tendered and thereupon, or on notification that the work has been completed, payment shall become due. Unless pre-payment is specifically requested, payment is due 7 days from date of invoice however, application may be made to the Printer for a credit account and, if granted, this will entitle the customer to a period of 28 days from date of invoice to render payment. The Printer shall be entitled to make a charge of 2% per 30 day period of the invoiced amount, including VAT if applicable, on all accounts not settled by the due date. Failure to pay within this period may also result in court proceedings being taken. In addition to the right to charge interest set out above the Customer agrees that any reasonable legal costs incurred by the Printer in recovering overdue accounts shall be recoverable as a debt from the customer. The Printer also reserves the right to make a reasonable administration charge for recovering overdue accounts. Should work be suspended at the request of, or delayed through any default of, the customer for a period of 30 days the Printer shall then be entitled to payment for work already carried out and materials ordered.
10. CANCELLATION OF ORDERS – If you cancel an order after we have commenced work on it, you shall be charged the full order value or such lower amount as we may (in our sole discretion) determine.
11. VARIATIONS IN QUANTITY – Every endeavour will be made to deliver the correct quantity ordered, but quotations are conditional upon a margin of 5% for work printed in one colour and 10% for all other work. This allows for overs or shortages.
12. CLAIMS – Claims arising from damage, delay, or loss or partial loss of goods in transit must be made in writing to the Printer and the carrier so as to reach them within three days of delivery and claims for non-delivery within 14 days of despatch of the goods. All other claims must be made to the Printer within ten days of delivery.
13. LIABILITY – The Printer shall not be liable for indirect or consequential loss or for any loss to the customer arising from the third party claims occasioned by errors in carrying out the work or by delay in delivery.
14. STANDING MATTER – Type may be distributed and lithographic or other work destroyed immediately after the order is executed unless written arrangements are made to the contrary in which case rent may be charged.
15. CUSTOMER’S PROPERTY AND PROPERTY SUPPLIED – Customer’s property and all property supplied to the Printer by or on behalf of the customer will be held at customer’s risk. Every care will be taken to secure the best results where materials or equipment are supplied by customers, but responsibility will not be accepted for imperfect work caused by defects in or unsuitability of such materials or equipment. Where the customer supplies materials, adequate quantities shall be supplied to cover spoilage.
16. GENERAL LIEN – The Printer shall in respect of all unpaid debts due from the customer have a general lien on all goods and property in his hands and shall be entitled on the expiration of 14 days’ notice to dispose of such goods or property as he thinks fit and apply the proceeds towards such debts.
17. ILLEGAL MATTER – The Printer shall not be required to print any matter which in his opinion is or may be of an illegal or libellous nature. The Printer shall be indemnified by the customer in respect of any claims, costs and expenses arising out of any illegal or libellous matter printed for the customer or any infringement of copyright or design.
18. PERIODIC PUBLICATIONS – A contract for the printing of periodic publications may not be terminated by either party unless written notice is given as follows:

Frequency of Publication                         Length of notice
Weekly                                                            One month
Fortnightly                                                    Two months
Monthly                                                          Three months
Quarterly                                                        Six months

Nevertheless the Printer may terminate any such contract forthwith should any sum due thereunder remain unpaid.
19. FORCE MAJEURE – Every effort will be made to carry out the contract but its due performance is subject to cancellation by the Printer or to such variation as he may find necessary as a result of inability to secure labour, materials or supplies or as a result of any Act of God, War, Strikes, Lockout or other labour dispute, Fire, Flood, Drought, Legislation or other cause (whether of the foregoing class or not) beyond the Printer’s control.
20. TITLE OF GOODS – Ownership of goods does not pass to the customer until payment of invoice has been made to the Printer.
21. OWNERSHIP OF MATERIALS – Although at times, artwork, film and plates are shown as a separate item on invoices, they remain the property of the Printer unless specifically stated otherwise.
22. LAW – These Terms and Conditions shall be governed by and construed in accordance with the Laws of Scotland and any disputes that may arise will be subject to the exclusive jurisdiction of the Scottish courts.